Demonstration video about Investors Disputes Settlement Center
Organize the mediation procedures and the obligations of all participants in these rules:
One or more grievance committees are formed within GAFI to review grievances against administrative decisions made by GAFI or other competent authorities responsible for granting approvals, permits and licenses, under Investment Law No. 72 of 2017.

The committee is chaired by a councilor from a judicial entity, appointed by its council, with the membership of a GAFI`s representative and a member of expertise.

Grievances must be submitted within 15 business days from the date of notification or knowledge of the contested decision.

The grievance committee may draw on the expertise available within GAFI or other administrative authorities.

The committee shall issue a reasoned decision within 30 days from the date of the conclusion of hearing the parties.

The decision in this regard shall be final and binding on all relevant authorities, without prejudice to the investor’s right to judicial recourse.
MCICDS shall be formed by the Cabinet, and is mandated to settle any disputes arising out of the investment agreements to which the State, or one of its authorities or companies, is a party.

Its membership includes a vice-chair of ESC nominated by its Ad-hoc Administrative Panel, and the committee`s decisions are subject to the Cabinet`s approval.

MCICDS is responsible for investigating disputes arising between investment contracts parties, and rescheduling financial dues or correcting pre-contractual procedures.

MCICDS shall present a report to the Cabinet outlining its findings regarding the settlement process, detailing all its aspects.

Once approved by the Cabinet, this settlement shall be enforceable and binding on the competent administrative authorities and shall have the force of an executive bond